Frequently Asked Questions

Our senior health care plan includes comprehensive medical coverage, prescription drug plans, preventative care, and access to a network of healthcare providers. For more details, please visit the Senior Health Care page on our website.

To make a claim, please contact our customer service team as soon as possible. Your insurance number and the specifics of the occurrence must be provided. You will be guided through the claims process by us.

The required documents may vary depending on the type of insurance plan. Generally, you will need a valid ID, proof of address, and other relevant documents specific to the insurance plan you are applying for.

You can get a quote by visiting our website and filling out the quote form, or by contacting our customer service team at +1 (253) 571-4688 or contact@insurancefidelity.com.

You will receive a renewal notice before your policy expires. You can renew your policy online, by mail, or by calling our customer service team.

Pay the vet bill, submit a claim with the invoice and medical records online or via our mobile app, and receive reimbursement according to your policy terms.

Yes, you can change your beneficiaries at any time by contacting our customer service team or updating your policy information online.